General Enquiries

Please email frontdesk@onedna.earth and the appropriate team member will respond.

Shipping - USA

Shipments to US addresses are free and typically take two business days to arrive from the time an order is processed. Whenever possible, tracking information is provided via email once an order is processed.

Shipping - International

Shipments to international addresses are charged at a flat rate, available at checkout. Timing varies by location. Whenever possible, a customs invoice is included in the package to expedite the shipment.

Returns

Items may be refunded, returned for store credit, or exchanged within ten days of the received date. Final sale items are not eligible. Returned items must be unworn, unwashed, and unaltered. We do not refund shipping or handling fees. To initiate a return please email frontdesk@onedna.earth.

Size and Style Advice

We are available to answer questions relating to size and fit, and to provide style advice. Please email frontdesk@onedna.earth and the appropriate team member will respond.