Size & Fit
Most item pages include size and fit guidance. We also welcome questions relating to size and fit. Please email frontdesk@onedna.earth and the appropriate team member will respond. Once you’ve recieved your order, if it doesn’t fit right we’ll switch it out.

Virtual Appointments
Our team provides private appointments over video chat to interested clients. To begin the conversation please email frontdesk@onedna.earth.

Shipping
We offer a range of shipping options and prices, available at checkout. Whenever possible, international packages include required fees and documentation. Orders are typically processed within one to two days and tracking information is provided via email or text.

Returns
Items may be refunded, returned for store credit, or exchanged within ten days of the received date. Final sale items, samples, and intimate items such as face masks and swimwear are not eligible. Returned items must be unworn, unwashed, and unaltered. To initiate a return please email frontdesk@onedna.earth.

Charity Donations
Beginning in March 2020, we have donated a share of the sales from our most popular items to charity. Presently, 10% of profits from the ‘BLM’ collection go to the American Civil Liberties Union. Previously, 50% of profits from the ‘Women Are Powerful’ collection went to the National Women’s Law Center and 50% of profits from the ‘Yesterday Today Tomorrow’ collection went to food banks across the US. If you have any questions or comments about these donations, please email us.

Contact
Phone / Text: +1 (503) 975-5805
Email: frontdesk@onedna.earth
Instagram: @onedna.earth